Refund & Exchange Policy

At Zee Kicks Hub, your satisfaction is our top priority. While we do not offer refunds, we provide a simple and convenient exchange process to ensure you always get the right fit and style. Please review our policy below:

🧾 Exchange Policy

1. Size Issues

  • If you face any issue with the product size, you can request an exchange within 7 days of receiving your order.

2. Delivery Costs for Exchanges

  • ✅ If the correct article and size were sent as per your order → customer covers the delivery charges for the exchange.

  • ✅ If we sent the wrong article or size by mistake → we will cover the delivery charges for the exchange.

3. Important Note

  • ❌ We do not offer refunds.

  • ❌ No returns are accepted.

  • ✔️ Only exchanges are available.

📌 How to Request an Exchange

To initiate an exchange, please follow these steps:

  1. Take a clear picture of the article you received.

  2. Send the picture, along with your order number (received via email), to:

  3. Mention the article and size you would like to exchange with.

  4. Our team will review your request and guide you through the next steps.